FAQs

Our freeze-dried pet food keeps natural nutrients, enzymes and flavour of the raw ingredient itself intact. Freeze-drying technology allows Grace Cat’s well-chosen ingredient to remain in its raw state by simply removing the water content and thus prevents bacteria growth. What’s more, our freeze-dried product is equivalent to 5 times the meat of its size. It is shelf-stable raw food and ready-to-serve without hassle or mess!

For more information, please read: What is Freeze-Dried Cat Food.

Yes! Our freeze-dried products are purely raw, derived from animals. It contains no harmful additives such as artificial preservatives, fillers, colourings and seasonings.

Yes, our product is pork-free!

You can feed it dry as a snack or topper, but we don’t encourage feeding it dry as a main meal. This is because cats are not naturally inclined to drink water on their own. In fact, cats mainly obtain moisture from prey. That’s why we should ensure cats obtain most of their water intake from their main food. Most domestic cats don’t drink enough water, and in the long run, this can cause many diseases. So, let’s add water to the food for the health benefits of our kitty.

It is important to introduce new pet food slowly because a quick transition could result in digestive issues, especially for pets with a sensitive digestive system. When transitioning to a new food, do so slowly over a period of about 7–10 days, mixing an increasing amount of new food with old food each day: We suggest starting with 1-2 pieces of freeze-dried food per day, then slowly increase the amount. 

Our freeze-dried pet food comes in a resealable ziplock bag to keep the food secure and fresh. Always keep the bag sealed and store at room temperature, it is a must to avoid sunlight and moisture due to its natural composition.
No need to refrigerate, unless it is rehydrated.

To retain freshness and  prevent nutrient loss, avoid storing food outside the original packaging. If and only if necessary, store in an airtight, full aluminium bag.

This is the real beauty of freeze-dried food, whereby the original state of a raw food is preserved through freeze-drying technology. Freeze-drying retains nutritional value better than any other drying methods, further supports consumers’ desire for nutrition from whole foods.

Results? A shelf-stable wholesome raw food with extended shelf-life!

Any leftover rehydrated freeze-dried pet food should be kept refrigerated to avoid bacteria growth and feed within 2 days for optimum freshness.

Since Grace Cat products are mostly natural, you may notice a colour, shape, size, texture or aroma change from batch to batch.
Please rest assured that although the product may look different from batch to batch, its superior nutritional value, palatability and safety do not change.

GraceFull RAW freeze-dried pet food is suitable for both cats and dogs as treats or topper. While our Freeze-Dried Complete Meal is a complete and balanced main meal formulated specifically for cats, can be fed as treats or topper for dogs too.

Once the original packaging is opened, the product must be consumed within 1 month. This is because the food is no longer fully protected as it has been exposed to air, moisture and bacteria which can compromise its freshness and safety.

For the main meal, it is not enough nutrition by just feeding one flavour since each flavour is made from just a single ingredient. For complete and balanced diet approved by AAFCO & FEDIAF, please feed our Freeze-Dried Complete Meal.

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